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Colorful set WITHOUT Bouncer

$380.00

5 hour rental
10x10' Soft Play Area
3.5x3.5' Ball Pit
Slide
SeeSaw
12x Softplay Cubes
Softplay Tunnel
2 Bounce Animals

Cancellation Policy
Please contact us for any changes with your event.
Contact Details
+1(562) 281-4160

Mightytoddlersoftplay@gmail.com

Soft Play Essentials: What You Need to Know

FAQ's and Policies

What areas do you service?
We service the majority of the Los Angeles county and Orange County. Use our mileage estimator to determine “approximate” delivery fees.

What is required to book?
A $150 deposit is required to secure your rental booking. Without the deposit, your booking will not be confirmed. The deposit request is held for 24 hours, after that, the date and time will be open to other clients. The remaining balance is due on the day of the event.
To provide an accurate quote, please be as clear as possible about your order details.

Do your prices include set-up & pick up of the play zone?
Yes, the package price includes the play zone rental, setup, pickup of all equipment, and taxes. Delivery fees will be added to your invoice when you receive your proposal.

When will you deliver and collect my rental?
Delivery and setup will start 1½ to 2 hours before the event. Pickup will begin 5 hours after the event starts. The renter must be at the location during delivery and collection. We will contact you the day of the event with an arrival time.

What forms of payment do you accept?
We accept paypal, venmo, zelle, visa, and mastercard for both deposits and final payments.

When do I pay the rental deposit and the full balance?
A $150 deposit is required to confirm your booking. The invoice balance, which includes the delivery fee is due on the event date, before setup begins.

If any damages have occurred during the rental period, an invoice will be sent 48 hours following pickup and is due within 10 days of receipt.

How long is the Soft Play Zone rental period?
All rentals are for a 5 hour period. Setup and pick up time is not included in the 5 hours.

What if I need to change my booking date or cancel my booking? 

A 72-hour notification of cancellation is required (except due to weather conditions).

No changes to date, location, times, or rental equipment can be made within 72 hours of the event date.

Cancellations of the event date agreed to in the contract less than 72-24 hours before the event date will result in the loss of the $150 deposit.

Cancellations less than 24 hours before the event date require payment of the total rental rate as agreed upon in the signed rental contract.

Changes made within 7-14 days of the event will be subject to an additional non-refundable rebooking fee of 10% of your total rental. 

No changes or can be made 1-7 days before your event (No changes to date, location, times, or rental equipment ).

What is your bad weather policy?

We reserve the right to cancel reservations due to severe or worsening weather conditions.

If rain is forecasted, a dry or indoor location is required. We will not set up outdoors if it is raining. If severe weather might affect your rental, please contact us within 48 hours, and we will work with you to reschedule. Alternatively, ensure you have a backup indoor location.

What Kind Of Space Is Required For Your Soft Play Spaces? 

Each package lists the space required for setup. Please measure the area where you plan to place the play zone to ensure it meets the space requirements. It is the renter's responsibility to make sure there is enough room for the package they have booked.

We can adjust the dimensions to fit your space. Please note this in the "other" box on your booking form so we are aware.

We require a flat, dry surface free of rocks and debris for setting up the equipment. The play area must be level—no slopes or dirt.If your rental will be on grass, please mow the area before the event to ensure a flat surface. This helps prevent the padded flooring from buckling, which could be a tripping hazard for children.

To keep your children safe while using our equipment, please be aware that soft play materials can become hot in direct sunlight. For outdoor setups, provide a shaded area (canopy, tent, etc.).

Can you Set Up In Parks And At Event Spaces? 

Parks and event spaces often require a special permit or proof of our insurance. Please make sure you have obtained the necessary permissions so we can set up upon arrival.

When booking us for parks or event spaces, please advise if restrictions or extra fees may apply for parking during setup and pickup times, please note this in the "other" box on your booking form so we are aware.

Are there rules for the SoftPlay Zone?

Do not exceed the recommended maximum capacity for each age group as stated below.

3-5 Years: 8 child capacity

6-8 Years: 6 child capacity

9-12 Years: 4 child capacity

13-15 Years: 3 child capacity

Children age 10 and under using this inflatable and soft play equipment must be supervised at all

times by an adult.

The following items are not allowed in the play zone:

Face Paint

Shoes

Food

Drink

Candy

Gum

Glitter

Slime

Silly String

Confetti Balloons

Sharp objects

Eyeglasses

Jewelry

pets

You will be charged an additional $150 in cleaning fees + any other damages if evidence of these are found in the equipment upon pick-up and/or if the equipment is heavily soiled.

Are your play spaces kept clean? 

We maintain the highest standards of equipment integrity. We inspect, deep clean, and sanitize every piece of equipment after every use.

What happens if damage occurs to the equipment while it’s in my possession? 

The renter is responsible for any loss or damage to the equipment and must return it in the same condition as received, except for normal wear and tear. The renter is also responsible for ensuring that all items are properly cared for, that all party-goers follow the soft play rules, and that no damage or theft occurs.

Responsibility: The renter is responsible for any loss or damage to the equipment and must return it in the same condition it was received, except for normal wear and tear.

Damage Waiver: If the renter accepts the Damage Waiver, the renter is only responsible for the first $100 of damage or replacement costs if the total cost exceeds $500.

Reporting: The renter must immediately report any accidents and provide any relevant police reports.

Insurance: If the renter has insurance, the Damage Waiver is secondary. The renter must use their insurance first and assign any claims or proceeds from the insurance to the lessor.

Do I have to clean the rental items before you pick it up? 

Please return all the balls to the ball pit before our pickup. The equipment should be free of heavy soiling and used only as intended.

If the equipment is returned dirty, as determined by us at the time of pickup, a minimum cleaning fee of $150 will be charged

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Colorful set WITHOUT Bouncer

Cancellation Policy

Contact Details

FAQ's and Policies